I was asked to do a short presentation to explain what New Results does. So naturally I took along one of our old D-Link routers…
Imagine the excitement on the day that this (then) new router arrived: full of the promise of increased performance. Deciding that I was the right person for the job, I set about the installation. How hard could it be?
The promised performance never came about.
I spent so much time on our Internet provider’s helpline, I practically had my own option: press 1 for technical help; 2 if you’re that idiot Mike; 3 for…
Turned out that the promised performance never came about because I hadn’t exactly set the router up correctly in the first place. And every unadvised adjustment I made simply made things worse. Feeling more than a little bit duped, I knew it was time to start over and this time, get the expert’s help at the outset.
No. We haven’t switched to IT Training. And no, I haven’t (completely) lost the plot.
What this reminds me of is the times I hear about a new seller joining a company.
Imagine the excitement on the day that the new salesperson arrives: full of the promise of increased performance. Deciding that they are the right person for the job, the Sales Manager/Team Leader/insert other role, sets about the sales induction. How hard can it be?
The promised performance never comes about…
What do we do?
We ensure that your new salesperson is absolutely clear about what (and how) they need to do to deliver their performance.
Even if your salesperson isn’t “new”, we help them to discover and deliver greater performance. Consider it an upgrade. We promise not to reset anyone using the end of a paper clip.
Oh, and we help the management team to be their own self-sufficient “helpline”, by sharing the not-so-mystical, but extremely effective art of coaching.
And yes, routers and sellers do have at least one other thing in common: leads.