New Results, Author at New Results - Page 3 of 3

Blog

 

Hello welcome to our blog page. You’ll find lots of blogs here about training, coaching, facilitation, personal and professional development, oh and some New Results news too.

We hope you enjoy them, please feel free to share and comment.

romeo and juliet

The perfect consumers? – Romeo & Juliet

A fanciful story on what might have been if a certain wedding planner had really understood their customer and their behaviours on the day they visited.

Romeo and Juliet.  A good read even though it had a sad twist at the end.  They deserved better.

Just think, if Bill had been …

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fair, equal

Is it right to treat customers the same?

One of our directors used to work in banking, but we try not to hold it against him.

What’s interesting about the banking sector – in fact, all firms that were regulated by the Financial Services Authority (FSA) – is that they had to adhere to a set of principles called “Treating …

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Helpful resources...

We spend a lot of time researching our training courses and once we’ve found something useful we love to share it. So here’s some useful free resources for you to read, watch and use.

Team development day

Resources:

Tools to help you create your presentation structure

Team training for a group of professionals

Resources:

Mastering Commerciality for Professionals – brochure

Group of people putting post it notes on a wall planner

Resources:

Learning Needs Analysis (LNA)