Hello welcome to our blog page. You’ll find lots of blogs here about training, coaching, facilitation, personal and professional development, oh and some New Results news too.
We hope you enjoy them, please feel free to share and comment.
What is the customer journey and more importantly, what is your customer's journey? For your fir…
"Gatekeeper". I'm not a fan of the word; no issue with the people, it's the word. Actually, you know what, it's less the word, it's more about what it now …
I was thinking of this the other day. How on earth do you understand if your salespeople are, fresh, in date and wholesome? You need to think about this and you need to review regularly where your salespeople are.
In lots of other professional organisations and professional…
I had a root canal filling a couple of weeks ago. The reaction from anyone I told was a combined wince and sharp intake of breath.
"Did it hurt?"
"It took an hour? I wouldn't fancy that."
"I hate the thought of going to the dentist: needles and drills!"
Naturally, I p…
I was asked to do a short presentation to explain what New Results does. So naturally I took along one of our old D-Link routers...
Imagine the excitement on the day that this (then) new router arrived: full of the promise of increased performance. Deciding that I was the rig…
Great piece in Bdaily on our recent work with Baltic Training Services.
Baltic Training Services, based at Newton Aycliffe, are an innovative apprenticeship provider who work with leading employers in the IT sector across the country. When the expanding company wanted to generate more lea…
Over the 30 years or so that I've been in sales/sales management/sales training, there's been the occasional myth that continues to do the rounds. Here are three that still get trained out or cited as being true.
Myth #1: 55% of the meaning in face to face communication comes from body l…
It's great when a business owner recognises who the decision-makers and influencers are. Here's a short story about a kid's party.
If you have children under the age of 10, chances are they're at birthday parties on a frighteningly regular basis.
Really, just how many friends can a …
A lot is said about “closing the deal” or “closing techniques”, and some of the traditional methods are still very useful and at the same time, some new closing techniques are worth exploring.
Firstly let’s define what stages there are in winning more business, increasing your sa…
As Warren Buffett is credited as saying, "Price is what you pay. Value is what you get."
If I had a penny for every time a salesperson told me that their customers only ever buy on price, well I'd have a pile of pennies. And yet, the evidence points elsewhere. Here's just a few examples fr…
We spend a lot of time researching our training courses and once we’ve found something useful we love to share it. So here’s some useful free resources for you to read, watch and use.
Resources:
Assessing Your Learning and Development Needs
Resources:
Building Trust in a Digital World
Resources:
Your Networking Guide
