We have seen the news today that Scottish Power is being forced to pay customers £8.5M after a probe by OFGEM ht…
Blog
Hello welcome to our blog page. You’ll find lots of blogs here about training, coaching, facilitation, personal and professional development, oh and some New Results news too.
We hope you enjoy them, please feel free to share and comment.
Why traditional sales training won’t work for Scottish Power
Recipe for the perfect sales person
In celebration of it being National Cake Week we thou…
The perfect consumers? – Romeo & Juliet
A fanciful story on what might have been if a certain wedding planner had really understood their customer and their behaviours on the day they visited.
Romeo and Juliet. A good read even though it had a sad twist at the end. They deserved better.
Just think, if Bill had been …
Is it right to treat customers the same?
One of our directors used to work in banking, but we try not to hold it against him.
What’s interesting about the banking sector – in fact, all firms that were regulated by the Financial Services Authority (FSA) – is that they had to adhere to a set of principles called “Treating …
Creating value on LinkedIn (Yes really)
LinkedIn is often either overlooked or underused as a tool to build value. These simple five tips will help you create additional value personally, through your company or in the products and services that you sell.
Training & Coaching at 150mph
As coaches and trainers we’re not usually the ones being coached or trained, and definitely not at 150mph. But that’s what happened on 9th April.
Team building is a great way of engaging your team and according to this article in Read More
Slaying your sales demons
Competition
It’s useful to have competition – they are an indicator of a market with demand and can keep you on your toes. But we don’t always see them that way, do we?
Short of taking the Victor Kiam* approach (he was …
Time to act more professionally
"I will see you there at 10.00. " Is this becoming the new "the cheque is in the post"?
Is it not time to act more professionally as salespeople?
What possesses people to book meetings for set tim…
New Results guest blog- Simon Raybould
Welcome to our first guest blog in a series of "presenting made simple" from Simon Raybould. In our November newsletter we gave you a snippet of rule number 1, so how about Rule number 2 to muse over?
According to his bio "Simon is a nationally recognised speaker on things like handling …
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Helpful resources...
We spend a lot of time researching our training courses and once we’ve found something useful we love to share it. So here’s some useful free resources for you to read, watch and use.
Resources:
Your Networking Guide
Resources:
Tools to help you create your presentation structure
Resources:
Mastering Commerciality for Professionals – brochure